Privacy Policy

ART PLEASE LLC and ART PLEASE SE (together, “ART PLEASE,” “we,” “us,” or “our”) are affiliated companies under common ownership. We respect your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit artplease.com, create an account, submit or inquire about an artwork, communicate with us, purchase or sell artwork through us, or otherwise use our websites, products, and services (collectively, the “Services”).

By using the Services, you acknowledge the practices described in this Privacy Policy. Where applicable law requires consent, we will request it separately.

1. Who We Are

The ART PLEASE entity responsible for your personal information depends on the context of your interaction with us:

• ART PLEASE LLC generally controls personal information associated with artplease.com, website accounts, platform administration, and transactions for which ART PLEASE LLC is the contracting or invoicing entity.
• ART PLEASE SE controls personal information associated with transactions and services for which ART PLEASE SE is the contracting or invoicing entity.
• When both entities jointly determine how and why personal information is processed for the same listing, transaction, service, compliance matter, or legal claim, they may act as joint controllers. You may contact either entity through the shared privacy contact below, and we will route your request appropriately.

The responsible entity is ordinarily identified in the applicable agreement, invoice, or transaction correspondence. It is not determined solely by your location, the artwork’s location, or where a listing appeared.

ART PLEASE LLC
38 West 28th Street
New York, NY 10001
United States

ART PLEASE SE
Karlovarská 1698/1
163 00 Prague 17
Czech Republic
Company ID: 04057848

Shared privacy contact: info@artplease.com

2. Personal Information We Collect

Depending on how you interact with us, we may collect the following categories of personal information:

Information You Provide

• Identity and contact information, such as your name, company name, title, email address, telephone number, billing or shipping address, and account credentials.
• Account and profile information, such as your preferences, saved or wanted artworks, collection information, and account settings.
• Artwork and transaction information, such as artwork descriptions, photographs, ownership and provenance information, condition information, asking prices, offers, invoices, shipping information, payment status, transaction history, and communications concerning a purchase, sale, consignment, appraisal, or other service.
• Verification and compliance information, such as copies of identification documents, date of birth, beneficial ownership information, tax information, source-of-funds information, or other information reasonably required for identity verification, fraud prevention, sanctions screening, anti-money-laundering compliance, tax compliance, or other legal and regulatory purposes.
• Communications, including emails, text messages, telephone communications, support requests, inquiries, feedback, and other information you provide when communicating with us.
• Payment information. Payments may be processed by banks or third-party payment providers. We may receive limited payment-related information, such as payment status, transaction identifiers, and billing details, but we do not necessarily receive or store full payment-card or bank-account credentials.

Information Collected Automatically

When you use the Services, we and our service providers may automatically collect information such as:

• IP address, browser type, operating system, device identifiers, and general device information;
• pages viewed, links clicked, referring pages, search activity, and interactions with the Services;
• approximate location derived from an IP address;
• login activity, timestamps, diagnostic information, and security logs; and
• information collected through cookies, pixels, local storage, and similar technologies.

Information From Other Sources

We may receive information from transaction counterparties, consignors, buyers, sellers, advisors, galleries, auction houses, shipping companies, conservators, insurers, authentication bodies, publicly available sources, social networks, compliance providers, and other third parties involved in or relevant to the Services.

3. How We Use Personal Information

We may use personal information to:

• provide, administer, maintain, and improve the Services;
• create and manage accounts and user profiles;
• facilitate artwork listings, inquiries, offers, purchases, sales, consignments, appraisals, shipping, insurance, and related services;
• communicate with users, provide support, and respond to requests;
• verify identity, authority, ownership, title, provenance, authenticity, condition, and transaction information;
• perform due diligence and comply with anti-money-laundering, sanctions, tax, customs, recordkeeping, and other legal or regulatory obligations;
• detect, investigate, prevent, and address fraud, misrepresentation, security incidents, prohibited conduct, infringement, authenticity or title concerns, and other potentially unlawful or harmful activity;
• enforce our agreements, policies, and legal rights and establish, exercise, or defend legal claims;
• protect ART PLEASE, our users, artists, rights holders, transaction participants, service providers, and the public;
• personalize content and understand how the Services are used;
• send administrative messages and, where permitted, marketing communications;
• maintain business, transaction, security, and compliance records; and
• carry out any other purpose disclosed when information is collected or authorized by you.

4. Legal Bases for Processing

Where the laws of the European Economic Area, United Kingdom, Switzerland, or another jurisdiction require a legal basis, we process personal information as applicable:

• to perform a contract with you or take steps at your request before entering into a contract;
• to comply with legal obligations, including tax, accounting, sanctions, customs, and regulatory obligations;
• for our legitimate interests, including operating and improving the Services, facilitating art-market transactions, verifying listings and transaction information, maintaining platform integrity, preventing fraud and infringement, protecting users and rights holders, securing the Services, and establishing, exercising, or defending legal claims;
• with your consent, where consent is required; or
• to protect vital interests or perform a task in the public interest, where applicable.

When we rely on legitimate interests, we consider whether those interests are consistent with your reasonable expectations and balance them against your rights and interests.

5. How We Disclose Personal Information

We may disclose personal information only as reasonably necessary for the purposes described in this Privacy Policy, including to the following recipients:

Affiliated ART PLEASE Entities

ART PLEASE LLC and ART PLEASE SE may disclose personal information to each other when reasonably necessary to operate the Services, administer accounts and listings, evaluate or complete transactions, communicate with users, perform compliance and risk reviews, prevent fraud or infringement, maintain records, or establish, exercise, or defend legal claims. Depending on the activity, the receiving entity may act as an independent controller, joint controller, or processor acting on behalf of the other entity. Access is limited to authorized personnel and service providers with a business need to use the information.

Service Providers

We may disclose information to vendors that provide hosting, cloud storage, analytics, communications, customer support, payment processing, identity verification, compliance, cybersecurity, marketing, shipping, insurance, professional, and other services on our behalf. These providers may use the information only as permitted by their agreements with us and applicable law.

Transaction Participants and Professional Advisors

We may disclose information to buyers, sellers, consignors, galleries, auction houses, brokers, advisors, shippers, warehouses, conservators, insurers, authentication bodies, payment providers, banks, accountants, attorneys, and other parties when reasonably necessary to evaluate, arrange, complete, document, or support a transaction or requested service.

Marketplace and Listing Partners

At your request or where reasonably necessary to market an artwork or provide the Services, we may disclose listing and contact information to third-party marketplaces, databases, marketing channels, and platform partners. Their handling of information is governed by their own privacy policies.

Rights Protection, Investigations, and Legal Claims

We may disclose information when we reasonably believe it is necessary to:

• investigate, prevent, or respond to suspected infringement, fraud, misrepresentation, authenticity or title concerns, unlawful activity, or violations of our agreements or policies;
• identify or contact the person or business that supplied, listed, offered, purchased, sold, or otherwise handled an artwork or related material;
• respond to a complaint, demand, inquiry, or claim from an artist, artist estate, foundation, rights holder, authentication body, law-enforcement authority, regulator, court, or other person asserting a legitimate legal or protective interest;
• comply with a subpoena, court order, legal process, regulatory request, or applicable law; or
• establish, exercise, protect, or defend the legal rights, property, safety, reputation, or interests of ART PLEASE, our users, artists, rights holders, transaction participants, or others.

Any disclosure under this section will be limited, where reasonably practicable, to information relevant to the matter. Depending on the circumstances, this may include a user’s or business’s identity and business contact information, listing information, transaction records, provenance or ownership information, and relevant communications. We do not determine the merits of a third party’s allegation merely by receiving or responding to it.

Business Transfers

We may disclose or transfer information in connection with an actual or proposed merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar corporate transaction, subject to appropriate confidentiality protections.

With Your Direction or Consent

We may disclose information to other parties when you direct us to do so or provide consent.

We do not sell personal information for money. Some disclosures involving analytics or advertising technologies may be considered “sharing,” targeted advertising, or a “sale” under certain U.S. state privacy laws even when no money is exchanged. Where applicable, you may exercise available opt-out rights through our cookie-consent tool or by contacting us at info@artplease.com.

6. Cookies and Similar Technologies

We and our service providers may use essential, preference, analytics, and advertising cookies or similar technologies. Essential technologies help operate and secure the Services. Other technologies help us understand usage, remember preferences, improve performance, and measure communications or marketing.

Where required by law, non-essential cookies will be used only with your consent. You may manage available choices through our cookie-consent tool and your browser settings. Blocking certain technologies may affect the functionality of the Services.

7. Marketing Communications

We may send marketing communications where permitted by law. You may unsubscribe by using the link in the communication or contacting info@artplease.com. Even if you opt out of marketing, we may continue sending transactional, security, legal, or other non-promotional communications.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing the Services, completing transactions, maintaining provenance and transaction records, satisfying tax, accounting, sanctions, anti-fraud, and other legal obligations, resolving disputes, and establishing, exercising, or defending legal claims.

Retention periods vary according to the type of information, the nature of our relationship, legal requirements, limitation periods, and legitimate business needs. Certain transaction, compliance, and legal records may be retained after an account is closed or a deletion request is made where permitted or required by law.

9. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No system or method of transmission is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and notifying us promptly of suspected unauthorized access.

10. International Transfers

ART PLEASE LLC is based in the United States and ART PLEASE SE is based in the Czech Republic. Personal information may be transferred between them and processed in the United States, the European Economic Area, and other countries where our users, transaction participants, and service providers operate. Those countries may have different data-protection laws from your country of residence.

Where required, we use recognized safeguards for international transfers, such as adequacy decisions, standard contractual clauses, or other lawful transfer mechanisms. You may contact us for additional information about applicable safeguards.

11. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• request access to or a copy of your personal information;
• request correction of inaccurate information;
• request deletion of personal information;
• request restriction of or object to certain processing;
• request portability of certain information;
• withdraw consent where processing is based on consent;
• opt out of certain targeted advertising, sale, sharing, or profiling practices, where applicable; and
• lodge a complaint with an applicable data-protection authority.

These rights may be subject to exceptions. For example, we may retain information necessary to complete a transaction, comply with law, protect against fraud, preserve provenance or transaction records, or establish, exercise, or defend legal claims.

To submit a request, email info@artplease.com with the subject line “Privacy Request.” We may need to verify your identity and authority before fulfilling a request. Authorized agents may submit requests where permitted by law, subject to verification.

We will not discriminate against you for exercising an applicable privacy right. You may appeal a decision concerning a privacy request by replying to our decision and stating that you wish to appeal.

12. Third-Party Services and Links

The Services may contain links to or integrations with third-party websites, marketplaces, social networks, payment providers, or other services. We do not control those third parties, and their privacy policies govern their processing of information.

13. Children

The Services are not directed to children under 18, and we do not knowingly collect personal information from children under 18. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The revised policy will be posted with an updated “Last Updated” date. If required by law, we will provide additional notice or obtain consent before a material change takes effect.

15. Contact Us

For questions, privacy requests, or complaints concerning this Privacy Policy or our privacy practices, contact:

ART PLEASE LLC
38 West 28th Street
New York, NY 10001
United States

ART PLEASE SE
Karlovarská 1698/1
163 00 Prague 17
Czech Republic
Company ID: 04057848

Shared privacy contact: info@artplease.com